At Cool Wear Store, we understand that your outdoor gear should arrive as reliably as it performs. Whether you’re preparing for mountain trails or urban exploration, our delivery options are designed to get your Columbia apparel and footwear to your doorstep with the same efficiency and care that goes into crafting our products.

Global Shipping Note: We proudly serve adventurers worldwide, though delivery to select remote regions in Asia and other continents may be unavailable. Our team is always ready to help clarify specific delivery questions at [email protected].

Your Delivery Options

Standard Expedition Shipping

$12.95

For adventurers who need their gear quickly, our Standard Shipping uses trusted carriers DHL or FedEx:

  • Processing: 1-2 business days to prepare your gear for the journey
  • Transit: 10-15 business days after dispatch
  • Tracking: Full visibility from our Boston basecamp to your doorstep
  • Ideal for: Time-sensitive gear needs before your next adventure

Free Trailblazer Shipping

Free on orders over $50

When your adventure timeline allows, choose our eco-conscious EMS shipping at no cost:

  • Processing: Same careful 1-2 business day preparation
  • Transit: 15-25 business days after dispatch
  • Tracking: Basic journey updates included
  • Ideal for: Seasonal gear preparation or non-urgent wardrobe updates

From Our Basecamp to Yours

Every order begins its journey at our Boston headquarters (2355 Christie Way), where our team of outdoor enthusiasts personally verifies each item. We package your gear with the same attention to detail we’d want for our own adventures, ensuring it arrives ready for immediate use.

Returning Gear

We stand behind our products’ durability, but if any item doesn’t meet your exploration needs:

  • Window: 15 days from delivery date
  • Condition: Unworn, with original tags and packaging
  • Process: Contact our adventure guides at [email protected] to initiate returns

“Just as we carefully select each Columbia product in our collection, we’ve designed our delivery options to serve your adventurous lifestyle. Whether you choose speedy Standard Shipping or our Free Trailblazer option, you can trust we’ll treat your gear with the respect it deserves.”

– The Cool Wear Store Team

Payment Methods Accepted: Visa, MasterCard, JCB, PayPal – secure transactions for global explorers

Have questions about an existing order’s journey? Our adventure support team tracks shipments like trail maps and is always ready to assist at [email protected].